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F.A.Q - Frequently asked questions
To be a travel agency and comply with the laws it is necessary to comply with a few government laws, have several mandatory insurance by any tourism company and obtain the famous agency identification code. This code is essential to start the activity as a travel agency. Our company’s is XG-682. By law, moreover, any tourist company has the obligation to teach by all means the identification code: for example, on the website you can always see it at the bottom of the page, but it is also mandatory to put it in all material advertising. So, if you ever miss leaflets without this code, do not trust too much, that advertising can be illegal and maybe insurance has not been paid for the good of their customers.
- Administration insurance, is an insurance that changes according to the community and that is also called insurance or surety policy, since the most advantageous way to provide this insurance is through a surety insurance, since the amounts are usually very high (in Galicia €100,000). This is the individual guarantee offered to agencies and the community.
- Collective Insurance for workers, is the insurance that serves to protect workers and employees of the company. It is governed by collective agreement.
- Civil Liability Insurance, which provides cover for the exploitation of the activity for any type of casualty, such as material, personal and economic damage. The aim of having this insurance is to ensure that the company can respond to claims from third parties.
For many different reasons:
- It is a young company, where creators participate actively and daily to all activities of it and no one puts more heart in an activity of who has created it.
- In it we speak many languages, and base among the creators 7 different languages and, in addition, depending on occasions we collaborate with guides and tourism professionals who speak many more languages, being able to cover almost all, yes, according to availability.
- Guides are always trained by the founders. A good guide, according to our philosophy, not only knows a lot of information, but provides the right at the right times and is dedicated to the tourist as if it were his servant, since as Benigni said in a famous movie : “To serve is the supreme art, God is the first servant, God serves man but is not the servant of men”
- Because before being employees, founders and owners of the company, we are before all tourists, we love to be able to travel, discover and know the world, so we know very well the desires of a traveler.
- Because we have won a very important prize for our work
We are very proud to have won in 2020 the Tripadvisor award for the most beautiful excursions around the world. Tripadvisor is today one of the most important and well-known platforms worldwide for tourism activities. And this platform has awarded the Traveller’s Choice award to our star excursion to Finisterre and Costa Da Morte, placing it among the 10% of the most beautiful activities in the world.
Although in recent years we have focused mainly on “incoming” tourism in Galicia, we work all over the world, in fact there are many group trips that we organize throughout Europe and Morocco. The founders also have experience guiding almost every city in Europe, before starting with our company. For example, in Morocco there are not so many companies and especially guides that go many times in a row from Spain. Our guides are even experts from this country, not easy to control on tourist issues.
Galicia Travels focuses mainly on the topic of group travel, this because our philosophy is that travel can be as cheap as possible, so that everyone can travel, taste the art of the tourist and know the world, always letting culture accompany us. This does not mean that we only dedicate ourselves to groups, in fact for example in activities by Santiago and by the way of Santiago it is not necessary to have a group. We also offer, in short, package trips, logistical support for other tourist companies, etc.
Answering this question is very easy, we invite you to see what our customers say about us on various platforms. At Google, for example, we are the only tourism company with many votes (around 300 at the end of 2021) and with an average of 4.9/5. No other company has nearly as many votes, nor such a high average. As well as in Google, on other platforms such as Trustindex, Tripadvisor, Booking, Getyourguide, etc.